I'm very pleased with my Unimaster experiences. Booking an appointment was quick and easy. Appointment lead time exceeded expectations. Parts were immediately available. And I was particularly impressed with Alex as the service technician. He is responsive to calls, he arrives on time, he is very knowledgeable and skilled, and he communicates clearly with a consultative approach to diagnosing problems and explaining repair options. He earned my trust quickly.

We called Unimaster based on a recommendation from a friend. We needed a 2nd opinion for our professional oven that wasn’t working. The first repair company looked at the oven and assessed that the ECB was damaged and told us that because the part was no longer available our best option was buy a new oven (replacement > $5K). Unimaster came in - on time - and assessed that it was the thermostat. They had the part in the van and repaired it instantly. So grateful for Unimaster’s service, integrity, professionalism, and for saving us so much money (right after Christmas)

They were actually able to fix our gas oven (which was having issues with the spark module). The first repair guy we got (from a different company) struggled to figure out what was wrong. But Unimaster fixed it quickly and competently.

When my gas stove broke, I was able to schedule service for the next day. Alex showed up on time, was friendly and professional. He had the parts ready and was able to explain the issue and the steps he would be taking to repair it. We are very happy with the service.